Terms of Service

Who can join

You must be 18 or older and live in the United States to use Wellness Club. One person per account, please. Keep your password private; you are responsible for activity on your account.

Not medical care

Wellness Club offers general wellness guidance about eating, movement, sleep and habits. It is not medical advice, diagnosis or treatment, and it does not replace your doctor, dietitian or pharmacist.

Talk to your doctor before you change your diet, exercise or medicines, especially if you have diabetes, heart, kidney or blood pressure conditions, or you take prescription drugs. If you think you have an emergency, call 911. If you are in crisis, call or text 988.

Our guides

Helen and the club's experts are digital guides created by the Wellness Club team. They are not people and they are not licensed health professionals. They run on software from carefully chosen service providers and follow rules our team writes and reviews.

Guides can be wrong, so check anything important with a professional. If you ask a guide whether you are talking to a person, it will tell you the truth.

Membership, Energy and payments

A membership renews automatically each period until you cancel. The price, the period and what is included are shown before you pay. Energy credits are used for some actions, such as messages to the experts, and the cost is shown in the app before you spend them.

Payments are handled by our payment provider. You can change, pause or cancel your plan in Profile at any time; a cancellation takes effect at the end of the paid period, and you keep read-only access to your history afterward. Unless the law requires otherwise, payments are not refundable, but you can always write to us if something went wrong.

The Club community

Be kind. Do not post anything unlawful, hateful, sexual, misleading or private about someone else, and do not sell or advertise. Posts may be reviewed before they appear and may be removed. You keep ownership of what you post and give us permission to show it inside the Club.

Your data

Our Privacy Policy and Consumer Health Data Policy explain what we collect, why, and the choices you have, including how to download or delete your data.

Changes and ending your account

We may update the app and these terms. If a change is important, we will tell you in the app or by email before it takes effect. You can delete your account at any time in Profile. We may suspend accounts that break these terms or put other members at risk.

Limits of our responsibility

We work hard to keep the app available and accurate, but we provide it as is. To the extent the law allows, Wellness Club is not liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing here limits rights you have under your state consumer protection laws.

Contact us

Wellness Club is operated by [LEGAL ENTITY NAME]. Questions about these terms? Write to support@trywellness.club.

By mail: [LEGAL ENTITY NAME], [MAILING ADDRESS].